Kinera Freya Unboxing Video
After months of intensive research, experimentation with several materials, and hand-painting techniques, the chief designer of Kinera found the perfect colors and painting materials suitable for expressing the beauty of the goddess Freya.
Each single Freya is handmade and hand-painted. The exterior design of the earpiece is hand-sketched then hand-painted by the skilled designer.
Engineered to look great, fit great, and most importantly, sound great. The new Freya in-ear monitors achieve the full potential of balanced armature driver technology, delivering a breathtaking sound quality.
Quad-Hybrid Design For Faithful Sound Reproduction
Freya utilizes a multi-unit hybrid design; A single dynamic driver combined with three balanced armatures. Every earphone undergoes multiple, rigorous testing and extensive inspections to ensure high performance and craftsmanship standards.
Kinera used an internal crossover to send low, mid, and high frequencies to dedicated drivers so that the lows, mids, and highs remain natural, sharp, and well-defined.
Freya utilizes three balanced armature drivers and a single dynamic driver, tuned to deliver louder sound at an extensive range of sound frequencies with minimum power. It is designed to deliver impactful bass, natural midrange, clear treble, and precise imaging.
Knowles Balanced Armature drivers For Accurate Tonal Balance
Kinera's 7mm micro-dynamic driver offers a rich, deep bass reproduction. Two Knowles balanced armature drivers RAF-32873×2 deliver incredible midrange & vocal clarity; Kinera's customized BA 30095 driver produces the well extended, balanced treble.
The multi-driver earphone produces a frequency response of 20Hz-20,000Hz at a sensitivity of 110dB, with only 22Ω of impedance. With Freya, users can enjoy a high-quality sound anywhere.
Designed For Comfort and Noise Isolation
The Freya is designed for around the ear use, ensuring a more comfortable fit. The around-the-ear design is ergonomic, comfortable, and provides excellent noise isolation. Users can now enjoy music comfortably without outside distractions.
High Quality, Low-Noise Cable For The Best Signal Purity
Freya uses a standard 0.78mm 2 pin connector with a 3.5mm jack. The detachable cable can be easily replaced with standard cables. The high purity copper cable delivers the lowest noise and highest-fidelity sound when using the Freya.
Attention To Every Detail
Each earphone comes with an accessories package that includes multiple extension cables, a storage box, and three pairs of silicone ear tips (S, M, L). The different sized ear tips allow you to change to any size that fits comfortably. Type C to 3.5mm cable, lightning to 3.5mm cable included making the earphone available to connect with smartphone freely.
The accessories package also includes a handmade, waterproof, exquisite storage box. The exterior breathable material is soft, water-resistant, and shockproof. It protects the earphones from mechanical damage due to drops, impacts, vibration, and compression loads. The interior microfiber lining protects against scrapes and scratches.
Freya‘s StoryFreya - ("Lady"), was the goddess of love & beauty in the Norse Mythology. As a goddess of war, half of those who died in battle would come to her hall. The other half went to Odin's hall, Valhalla. She was married to the great God Odin. When one day he mysteriously disappeared, she embarked on a journey traveling the nine worlds to find him. When she failed, she wept tears of gold. Her tears would turn to precious stones, called "Freya's Tears."
Crown: the earpiece design uses the beauty of red, the tenderness of purple, and the fearlessness of gold to express youthfulness, liveliness, full of vitality, passion, and also bloom a vibrant light.
Armor: The designer used the goddess's favorite gorgeous golden dust to flow with Jupiter's blue halo, making it miraculously shine in the night sky like a star in a galaxy. The two forms symbolize that she is sometimes glamorous and flowery. At other times, she is brave and fearless.
- Earphone Type: Quad Driver Hybrid In-Ear Monitor (IEMs)
- Driver Configuration: 3 Balanced armature drivers (BA) and a single dynamic driver (DD)
- Frequency Response: 20Hz - 20kHz
- Impedance: 22 Ω
- Sensitivity: 110 ± 2db
- Color: Blue and White
- Connector Interface: 0.78mm 2-Pin
- Jack Type: 3.5mm(TRS/TRRS)
- Cable: 0.78mm 2-Pin 3.5mm High Purity Copper Detachable Cable
- Package Contents: 1 Freya Earphone, Multiple extension cables, three pairs of different sized ear tips (S, M, L), and an earphone storage box.
QUESTIONS & ANSWERS
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The final shipping cost and estimated delivery timeframe will be available to you during checkout. Currently, we offer 3 International shipping methods which are steady and easy to track. Priority worldwide shipping, Premium ( Partial countries) and a faster Express shipping. The estimated times stated below are not guaranteed. An international package could experience delays like postal strikes or severe weather or Cov-19 situation. All shipping ways, PO Box address is not acceptable.
If you don’t receive your order within the estimated time frame provided below and suspect that it might be lost in transit, please contact HiFiGo Support ( email@example.com ) and we can look into the order with the courier. Lost-in-transit requests must be submitted to HiFiGo Support within 3 months of the date of shipping or before the courier archives the tracking information.
Option 1. Express by DHL/UPS/Fedex/Aramax/SF etc ( there may be tax need to pay in this way)
!!! Express Free Shiping on US$500+
The estimated time of delivery is usually 3-7 Days depending on the country. Includes detailed tracking and confirmation of delivery.
1.Kindly remind that we will deduct you the round freight before refund you if customer reject to pay the duty tax. (P.S. tripple freight for returning the product)
2.For some remote areas, there may be an additional charge of US$ 35. Your order shipping date may be delayed few days if the place is remote because we need find out proper carrier to send out to avoid remote fee, otherwise we will contact you for remote fee or order could be cancelled. If you are unsure whether your location is considered a remote area, we recommend contacting us to confirm.
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Option 2. Premium ( 6-10days, All tax and Duty Paid)
All tax and duty are prepaid to carrier by HiFiGo before shipping, so you dont need to pay any tax or duty when you get it.
Note: Address characters should be within 30-40 letters.
Premium Available: France, Germany, United Kingdom, Italy, Spain, United States.
United Kingdom: https://t.17track.net/en#nums=YT2134221222009882
Option 3. Priority shippingIf we marked it is with all tax and duty paid, all tax and duty are prepaid to carrier by HiFiGo before shipping, so you dont need to pay any tax or duty when you get it.
Note: Address characters should be within 30-40 letters.
America (with all tax & duty paid, Free shipping on $100+ )
United States/: 1-2 Weeks, average 10 days
Europe ( with all tax & duty paid, Free shipping on $300+ )
1. France, Germany, United Kingdom, Italy, Spain : 1-2 weeks , avg. 10days.
United Kingdom: https://t.17track.net/en#nums=YT2134121272173175
2. Austria, Netherlands, Hungary, Portugal, Poland, Belgium, Czechia, Denmark, Greece, Ireland, Luxembourg, Slovakia, Sweden, Bulgaria, Finland, Slovenia,Latvia, Malta, Norway : 1-3 weeks, avg.2 weeks .
3. Croatia, Estonia, Bulgaria,Romania, Lithuania : 2-4 weeks,avg.3 weeks
4. Russia: 2-3 weeks（only can ship products excluding batteries）
Switzerland: 1-2 weeks
Ukraine/Belarus: 3-5weeks,avg. 4weeks
Asia (with all tax & duty paid , Free shipping on $100+ )
Australia (with all tax & duty paid, Free shipping on $100+ )
Registered Airmail service
We have stopped the normal registered airmail service due to the extremely long delivery times which made us unable to guarantee the delivery of your order before a certain date. Due to these circumstances and lack of tracking information. We've decided to not offer this shipping option. We appreciate your understanding.
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1.All orders ship from our warehouse in China within 1-3 business days unless stated otherwise. Please allow 1-3 days of processing time. Some items may require a longer ship-out and/or delivery timeframe. We will notify you immediately about the expected delivery timeframe, with the option of canceling your order for a full refund.
2.We will ship the product with the correct power voltage selection and adapter according to your country in shipping address. If your requirement is different with your country standard, please email us.
Packaging samples for different sized items. All products that we have on our store are 100% genuine and comes with their original retail packaging from the brands. Please note that the package might get opened for checking at customs in your country to inspect the cargo. Due to this single reason, we can’t guarantee you get your shipment 100% sealed when you get it.
Why hasn't my order shipped yet?
Typically, it takes about 1-3 Business Days of processing time before we ship your order. We ask that you allow us 1-3 Business Days to process your order!
You will receive an email to confirm that your order has been shipped. So please check your inbox in 1-3 Business Days.
I've been looking to buy a music player Hiby R6 ( US$799) and I wanted to know how much it would cost shipping to My country Romania / Spain/ Germany/ Norway/ Japan /Austrialia etc ?
There are two shipping ways to your country:
1.Express shipping(DHL/UPS etc) with 3-5days arrive( $500 order free shipping), we could undervalue the shipping invoice for you in order that you could pay less tax or duty.
2. Priority shipping to EU/ US / CA/JP /AU / South Africa with all tax and duty paid. 1-3weeks. ( $ 100 order free shipping ). We suggest to chose this shipping way, it is steady, good tracking information and you dont need to pay any tax & duty.
I've received a tracking number for my order. Why is my tracking not working?
Although your order can "ship", sometimes the online tracking will not update until 24 hours later. Usually, expect to see updated tracking information on the next business day after you receive your confirmation email/SMS. We appreciate your patience.
How can I track my order?
- Simply click on this link here to be redirected to the order tracking page.
- Enter the tracking number found on your order confirmation email.
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If You Have Any Questions Or Concerns, Please Contact Us so that we can help you.
If the package shipped, can I reject to receive it?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
Wrong address or phone number provided by recipient
Recipient was uncontactable when courier company contacted
Refusal to sign for the package by recipient
Lost or damaged parcel because recipient opted for “no-signature delivery”
Refusal to pay for the local tax/processing fee by recipient
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Non condition Returns
We offer a 7-Day Return Policy. You have 7 days to return an item from the date that you received it. (confirmed by Shipping Tracking record). To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in it's original packaging. If it is plastic sealled when you get it , it should remain plastic sealled. Some types of goods such as CIEMs cannot be returned.
You will be responsible for paying the shipping costs for returning your item. Shipping costs we send the product to you are non-refundable（ write us in advance how much it is）and Custom Duty when it come back to China is non-refundable too ( we will send you receipt after we get it ). If 7 days have gone by since you received your item, unfortunately, we can’t offer you a refund or exchange.
Warranty Reason Returns
If the product doesnt work properly during warranty leadtime and confirmed to be defective , the item could be returned for repair. HiFiGo will afford the freight to send it back to you after repair.
Wrong Item reason Returns
Pls contact us at very first time if you get the wrong item and dont use the product , keep the package as original as it is and we will cover all the freight and tax back and send you correct one immediately.
We may refund you for following reasons,
1. Returned items due to the policy of returns once we get it.
2. Order cancellation
3. Other reasons.
If you paid by credit card, It will arrive you within 7 working days usually. The time will depends on the bank handling time. If you pay by paypal, It will arrive you within few hours. If you didnt get the refund during above leadtime, write us to check the reason.
Refunded amount may be slightly different with your original national currency payment due to Currency Exchange rates varying, HiFiGo is not responsible for the difference.
There may be transaction fee deducted by your bank when order is cancelled or refunded fully or partially, HiFiGo is not repsonsible for this if your bank charge you any additional fee.
We only replace items if they are defective or damaged.
If the item is marked as a gift when purchased and shipped directly to you, it cannot be exchanged , refunded or warranty.
How long is the warranty period?
HiFiGo warrants to the original purchaser that the Product(s) shall be free of any defect in material or workmanship for a period of one year for labor and one year for parts from the date of the original order except the items listed below:
Desktop DAC/AMPs IEMs and Dongles : 1 years warranty
Cables and Adapters: 3 months warranty
(excluding carry cases, ear tips and other accessories)
Should the Product(s) supplied by HiFiGo prove defective because of improper workmanship or material as reasonably determined by us, HiFiGo agrees, at its option, to either repair or replace the Product free of charge, excluding any shipping or handling charges.This warranty extends only to personal use & does not extend to any product that has been used for commercial use, rental use, or use which is not intended. There are no warranties other than expressly set forth herein.
THE WARRANTY DOES NOT APPLY TO THE FOLLOWING
- Damage due to user negligence, accidents, dis-assembly, waterlog, misuse, abuse, alterations or vandalism.
- Improper or inadequate maintenance.
- Failure to perform required preventive maintenance
- use not following the ‘User Guide’ or any additional safety, use, or warnings included in the product materials.
- Unauthorized modification or commercial use.
- Damage in return transit.
- Unsupervised use by children under 18 years of age.
- Accidents, abuse, misuse, improper installation, problems with electrical power, acts of third parties.
- Products that are altered or repaired by anyone not authorized by HiFiGo
- usage not following instructions accompanying the Product(s)
- failure to perform required preventive maintenance,
- weather conditions, lightning, fire, water, or any acts of nature
- Furthermore, HiFiGo is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.
Disclaimer of Warranties - Except as set forth herein, HiFiGo disclaims any and all warranties and representations other than those explicitly specified in this contract; any warranties, if separately provided in writing, are extended only to the Buyer whose name is shown on this invoice/contract. Warranties do not cover product damaged by external causes, including accident, abuse, misuse, improper installation, problems with electrical power, acts of third parties, Products that are altered or repaired by anyone not authorized by HiFiGo, usage not following instructions accompanying the Product(s), or failure to perform required preventive maintenance, including but not limited to backups, problems caused by use of software, parts and components not supplied by HiFiGo, weather conditions, lightning, fire, water, or any acts of nature; HiFiGo shall not be obligated to provide any warranty service or obligations unless customer has paid its invoices in full under this or any other HiFiGo invoice. HiFiGo shall have the sole discretion in determining whether the Product is covered under the warranty for labor and/or warranty for parts
Governing Law - This contract shall be governed and construed per the laws of the People's Republic of China. Buyer agrees that competent courts in the People's Republic of China shall have the exclusive jurisdiction over any legal action concerning this contract. In the event of any dispute related to this contract, the prevailing party shall be entitled to reasonable attorneys' fee and costs.
How can I Request a Warranty replacement or repair?
You must email our customer service firstname.lastname@example.org within the applicable warranty period with your order number and your specific inquiries. Please describe your problems that you encountered with as musch detail as you can.
Can I cancel an order?
Once an order is placed, you have less than 24 hours to cancel it if it is not processed yet. Once the order processes and is accepted by our warehouse, you may still request cancellation, however please know that cancellation at that stage is not guaranteed.
Can I return the products that I don’t like and get a refund?You may request to return an item in the condition it was received if you change your mind. Some items may be returned for either money back or exchange subject to the following conditions. Our policy is within 7days after receiving according to the tracking record. If 7 days after receiving have gone , unfortunately we can’t offer you a refund or exchange.
- Any item returned must be complete with all accessories, hardware, manuals or instructions, and in the same "new" condition as when it was when shipped to you. Please send us the photos or videos of it.
- Any item returned incomplete or with physical damage such as scratches etc., excessive signs of use or abuse will not be accepted for return.
- Any item returned will be evaluated upon receipt. Of course, we cannot give refunds on defective merchandise resulting from mishandling, misuse, tampering or improper use.
Can I exchange a product that I ordered?We offer exchange service if the items in following conditions. (*Except Non-refundable & Non-exchangeable items)
- Products must in “Good Condition” with no damaged in any way.
- To exchange a product, the product must be available to purchase on Hifigo.com and its price must be higher or equal to the original order amount.
- The customer will have to pay the difference in price if s/he selects a product of a higher price.
- If you have purchased any items with any discount offered by a joint promotion or other promotional activities but the discount offer has expired at the time of the exchange, the discount shall not be taken into account. Discounts offered by companies other than HiFiGo shall be dealt with per the terms and conditions of the relevant companies.
What’s the process of cancelling, returning or requesting a refund ?Please email our customer service email@example.com with your order number and the reason for the return. Please pack the product carefully.
You must return an item in the same condition as it was received. You must also include, in the same condition as it was received:
- All packaging such as boxes, bags, and tags
- Accessories such as cords and remotes
- Certificates, manuals, and warranty cards
- "Free gifts" or bonus items
- All items included in a bundle
What are the items that can be returned?
We accept the following items for return only if they are returned in the same condition in which they were received, and the items should include all items that were in the original package.
We do not accept the return of CIEM products. Defective products covered under warranty could be returned for servicing, but NOT for refund. If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, we might provide a partial refund to account for the loss in the item's value.
When do I need to return the items? When is the deadline?
Items can be returned within 7 days of receipt of delivery according to the online shipping tracking record.
Where do I ship the items so that I can get a refund?
If you want to ship back to us, please contact us at firstname.lastname@example.org.
When will I receive my refund?
In most cases, we will issue your refund within six business days after receiving and checking the returned item.
How much will I receive for a refund?
You’ll be refunded the amount you paid minus 30% of the MSRP which shall be deducted as a restocking fee. For example, if the MSRP is $100, we will refund you $70. If the item is returned without its complete original packaging (original box, foam padding etc.), additional 10% packing fee will apply.
Who can I contact, if I have questions about refunds or warranties?
If you have any questions, Please contact us at email@example.com.