Kinera Freya Unboxing Video
After months of intensive research, experimentation with several materials, and hand-painting techniques, the chief designer of Kinera found the perfect colors and painting materials suitable for expressing the beauty of the goddess Freya.
Each single Freya is handmade and hand-painted. The exterior design of the earpiece is hand-sketched then hand-painted by the skilled designer.
Engineered to look great, fit great, and most importantly, sound great. The new Freya in-ear monitors achieve the full potential of balanced armature driver technology, delivering a breathtaking sound quality.
Quad-Hybrid Design For Faithful Sound Reproduction
Freya utilizes a multi-unit hybrid design; A single dynamic driver combined with three balanced armatures. Every earphone undergoes multiple, rigorous testing and extensive inspections to ensure high performance and craftsmanship standards.
Kinera used an internal crossover to send low, mid, and high frequencies to dedicated drivers so that the lows, mids, and highs remain natural, sharp, and well-defined.
Freya utilizes three balanced armature drivers and a single dynamic driver, tuned to deliver louder sound at an extensive range of sound frequencies with minimum power. It is designed to deliver impactful bass, natural midrange, clear treble, and precise imaging.
Knowles Balanced Armature drivers For Accurate Tonal Balance
Kinera's 7mm micro-dynamic driver offers a rich, deep bass reproduction. Two Knowles balanced armature drivers RAF-32873×2 deliver incredible midrange & vocal clarity; Kinera's customized BA 30095 driver produces the well extended, balanced treble.
The multi-driver earphone produces a frequency response of 20Hz-20,000Hz at a sensitivity of 110dB, with only 22Ω of impedance. With Freya, users can enjoy a high-quality sound anywhere.
Designed For Comfort and Noise Isolation
The Freya is designed for around the ear use, ensuring a more comfortable fit. The around-the-ear design is ergonomic, comfortable, and provides excellent noise isolation. Users can now enjoy music comfortably without outside distractions.
High Quality, Low-Noise Cable For The Best Signal Purity
Freya uses a standard 0.78mm 2 pin connector with a 3.5mm jack. The detachable cable can be easily replaced with standard cables. The high purity copper cable delivers the lowest noise and highest-fidelity sound when using the Freya.
Attention To Every Detail
Each earphone comes with an accessories package that includes multiple extension cables, a storage box, and three pairs of silicone ear tips (S, M, L). The different sized ear tips allow you to change to any size that fits comfortably. Type C to 3.5mm cable, lightning to 3.5mm cable included making the earphone available to connect with smartphone freely.
The accessories package also includes a handmade, waterproof, exquisite storage box. The exterior breathable material is soft, water-resistant, and shockproof. It protects the earphones from mechanical damage due to drops, impacts, vibration, and compression loads. The interior microfiber lining protects against scrapes and scratches.
Freya‘s StoryFreya - ("Lady"), was the goddess of love & beauty in the Norse Mythology. As a goddess of war, half of those who died in battle would come to her hall. The other half went to Odin's hall, Valhalla. She was married to the great God Odin. When one day he mysteriously disappeared, she embarked on a journey traveling the nine worlds to find him. When she failed, she wept tears of gold. Her tears would turn to precious stones, called "Freya's Tears."
Crown: the earpiece design uses the beauty of red, the tenderness of purple, and the fearlessness of gold to express youthfulness, liveliness, full of vitality, passion, and also bloom a vibrant light.
Armor: The designer used the goddess's favorite gorgeous golden dust to flow with Jupiter's blue halo, making it miraculously shine in the night sky like a star in a galaxy. The two forms symbolize that she is sometimes glamorous and flowery. At other times, she is brave and fearless.
- Earphone Type: Quad Driver Hybrid In-Ear Monitor (IEMs)
- Driver Configuration: 3 Balanced armature drivers (BA) and a single dynamic driver (DD)
- Frequency Response: 20Hz - 20kHz
- Impedance: 22 Ω
- Sensitivity: 110 ± 2db
- Color: Blue and White
- Connector Interface: 0.78mm 2-Pin
- Jack Type: 3.5mm(TRS/TRRS)
- Cable: 0.78mm 2-Pin 3.5mm High Purity Copper Detachable Cable
- Package Contents: 1 Freya Earphone, Multiple extension cables, three pairs of different sized ear tips (S, M, L), and an earphone storage box.
QUESTIONS & ANSWERS
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The final shipping cost and estimated delivery timeframe will be available to you during checkout. Currently, we offer 3 International shipping methods which are steady and easy to track. Priority worldwide shipping, Premium ( Partial countries) and a faster Express shipping. The estimated times stated below are not guaranteed. An international package could experience delays like postal strikes or severe weather or Cov-19 situation. All shipping ways, PO Box address is not acceptable.
If you don’t receive your order within the estimated time frame provided below and suspect that it might be lost in transit, please contact HiFiGo Support ( email@example.com ) and we can look into the order with the courier. Lost-in-transit requests must be submitted to HiFiGo Support within 3 months of the date of shipping or before the courier archives the tracking information.
Option 1. Express by DHL/UPS/Fedex/Aramax/SF etc ( there may be tax need to pay in this way)
!!! Express Free Shiping on US$500+
The estimated time of delivery is usually 3-7 Days depending on the country. Includes detailed tracking and confirmation of delivery.
1.Kindly remind that we will deduct you the round freight before refund you if customer reject to pay the duty tax. (P.S. tripple freight for returning the product)
2.For some remote areas, there may be an additional charge of US$ 35. Your order shipping date may be delayed few days if the place is remote because we need find out proper carrier to send out to avoid remote fee, otherwise we will contact you for remote fee or order could be cancelled. If you are unsure whether your location is considered a remote area, we recommend contacting us to confirm.
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Premium Available: France, Germany, United Kingdom, Italy, Spain, United States.
United Kingdom: https://t.17track.net/en#nums=YT2134221222009882
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America (with all tax & duty paid, Free shipping on $100+ )
United States/: 1-2 Weeks, average 10 days
Europe ( with all tax & duty paid, Free shipping on $300+ )
1. France, Germany, United Kingdom, Italy, Spain : 1-2 weeks , avg. 10days.
United Kingdom: https://t.17track.net/en#nums=YT2134121272173175
2. Austria, Netherlands, Hungary, Portugal, Poland, Belgium, Czechia, Denmark, Greece, Ireland, Luxembourg, Slovakia, Sweden, Bulgaria, Finland, Slovenia,Latvia, Malta, Norway : 1-3 weeks, avg.2 weeks .
3. Croatia, Estonia, Bulgaria,Romania, Lithuania : 2-4 weeks,avg.3 weeks
4. Russia: 4-10 weeks
Switzerland: 1-2 weeks
Ukraine/Belarus: 3-5weeks,avg. 4weeks
Asia (with all tax & duty paid , Free shipping on $100+ )
Australia (with all tax & duty paid, Free shipping on $100+ )
Registered Airmail service
We have stopped the normal registered airmail service due to the extremely long delivery times which made us unable to guarantee the delivery of your order before a certain date. Due to these circumstances and lack of tracking information. We've decided to not offer this shipping option. We appreciate your understanding.
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I've been looking to buy a music player Hiby R6 ( US$799) and I wanted to know how much it would cost shipping to My country Romania / Spain/ Germany/ Norway/ Japan /Austrialia etc ?
There are two shipping ways to your country:
1.Express shipping(DHL/UPS etc) with 3-5days arrive( $500 order free shipping), we could undervalue the shipping invoice for you in order that you could pay less tax or duty.
2. Priority shipping to EU/ US / CA/JP /AU / South Africa with all tax and duty paid. 1-3weeks. ( $ 100 order free shipping ). We suggest to chose this shipping way, it is steady, good tracking information and you dont need to pay any tax & duty.
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Although your order can "ship", sometimes the online tracking will not update until 24 hours later. Usually, expect to see updated tracking information on the next business day after you receive your confirmation email/SMS. We appreciate your patience.
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You will enjoy this guarantee if you receive a damaged, wrong or unusable item. Please contact us within 7 days of receiving the package for a return authorization.
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If you are not satisfied with your purchase and the product is still in brand-new condition, we can arrange a partial refund which will include the item price minus shipping costs. You will be responsible for paying the shipping costs and customs duty for returning your item.
If it is plastic sealed when you get it, it should remain plastic sealed. Some types of goods such as CIEMs and custom cables cannot be returned.
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Return requests made within 7 to 30 days of the order being marked as delivered will be subjected to a 20% restocking fee.
Items such as earplugs/holsters/cables are not covered by this guarantee due to hygiene reasons.
We may refund you for the following reasons,
- Returned items due to the policy of returns once we get them.
- Order cancellation
- Other reasons.
If you paid by credit card, It will arrive to you within 7 working days usually. The time will depend on the bank handling time. If you pay by PayPal, It will arrive to you within a few hours. If you didn't get the refund during the above lead times, write us to check the reason.
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How long is the warranty period?
HiFiGo warrants to the original purchaser that the Product(s) shall be free of any defect in material or workmanship for a period of one year for labor and one year for parts from the date of the original order except the items listed below:
Desktop DAC/AMPs IEMs and Dongles: 1 years warranty
Cables and Adapters: 3 months warranty
(excluding carrying cases, ear tips, and other accessories)
Should the Product(s) supplied by HiFiGo prove defective because of improper workmanship or material as reasonably determined by us, HiFiGo agrees, at its option, to either repair or replace the Product free of charge, excluding any shipping or handling charges.
This warranty extends only to personal use & does not extend to any product that has been used for commercial use, rental use, or use that is not intended. There are no warranties other than expressly set forth herein.
THE WARRANTY DOES NOT APPLY TO THE FOLLOWING
- Damage due to user negligence, accidents, disassembly, waterlog, misuse, abuse, alterations or vandalism.
- Improper or inadequate maintenance.
- Failure to perform required preventive maintenance
- use not following the ‘User Guide’ or any additional safety, use, or warnings included in the product materials.
- Unauthorized modification or commercial use.
- Damage in return transit.
- Unsupervised use by children under 18 years of age.
- Accidents, abuse, misuse, improper installation, problems with electrical power, acts of third parties.
- Products that are altered or repaired by anyone not authorized by HiFiGo
- usage not following instructions accompanying the Product(s)
- failure to perform required preventive maintenance,
- weather conditions, lightning, fire, water, or any acts of nature
- Furthermore, HiFiGo is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.
Disclaimer of Warranties - Except as set forth herein, HiFiGo disclaims any and all warranties and representations other than those explicitly specified in this contract; any warranties, if separately provided in writing, are extended only to the Buyer whose name is shown on this invoice/contract. Warranties do not cover product damaged by external causes, including accident, abuse, misuse, improper installation, problems with electrical power, acts of third parties, Products that are altered or repaired by anyone not authorized by HiFiGo, usage not following instructions accompanying the Product(s), or failure to perform required preventive maintenance, including but not limited to backups, problems caused by use of software, parts and components not supplied by HiFiGo, weather conditions, lightning, fire, water, or any acts of nature; HiFiGo shall not be obligated to provide any warranty service or obligations unless the customer has paid its invoices in full under this or any other HiFiGo invoice. HiFiGo shall have the sole discretion in determining whether the Product is covered under the warranty for labor and/or warranty for parts
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How can I Request a Warranty replacement or repair?
You must email our customer service firstname.lastname@example.org within the applicable warranty period with your order number and your specific inquiries. Please describe the problems that you encountered with as much detail as you can.
Can I cancel an order?
Once an order is placed, you have less than 24 hours to cancel it if it is not processed yet. Once the order processes and is accepted by our warehouse, you may still request cancellation, however, please know that cancellation at that stage is not guaranteed.
Can I return the products that I don’t like and get a refund?
You may request to return an item in the condition it was received if you change your mind. Some items may be returned for either money back or exchange subject to the following conditions. Our policy is within 7 days after receiving according to the tracking record. If 7 days after receiving have gone, unfortunately, we can’t offer you a refund or exchange.
- Any item returned must be complete with all accessories, hardware, manuals, or instructions, and in the same "new" condition as when it was when shipped to you. Please send us photos or videos of it.
- Any item returned incomplete or with physical damage such as scratches etc., excessive signs of use, or abuse will not be accepted for return.
- Any item returned will be evaluated upon receipt. Of course, we cannot give refunds on defective merchandise resulting from mishandling, misuse, tampering or improper use.
Can I exchange a product that I ordered?
We offer an exchange service if the items are in the following conditions. (*Except Non-refundable & Non-exchangeable items)
- Products must in “Good Condition” with no damage in any way.
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- The customer will have to pay the difference in price if s/he selects a product of a higher price.
- If you have purchased any items with any discount offered by a joint promotion or other promotional activities but the discount offer has expired at the time of the exchange, the discount shall not be taken into account. Discounts offered by companies other than HiFiGo shall be dealt with per the terms and conditions of the relevant companies.
What’s the process for canceling, returning, or requesting a refund?
Please email our customer service email@example.com with your order number and the reason for the return. Please pack the product carefully.
You must return an item in the same condition as it was received. You must also include, in the same condition as it was received:
- All packaging such as boxes, bags, and tags
- Accessories such as cords and remotes
- Certificates, manuals, and warranty cards
- "Free gifts" or bonus items
- All items included in a bundle
What are the items that can be returned?
We accept the following items for return only if they are returned in the same condition in which they were received, and the items should include all items that were in the original package.
We do not accept the return of CIEM products and custom cables. Defective products covered under warranty could be returned for servicing, but NOT for refund. If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, we might provide a partial refund to account for the loss in the item's value.
When do I need to return the items? When is the deadline?
Items can be returned within 7 days of receipt of delivery according to the online shipping tracking record if you receive a damaged, different or unusable item.
Where do I ship the items so that I can get a refund?
If you want to ship back to us, please contact us at firstname.lastname@example.org.
When will I receive my refund?
In most cases, we will issue your refund within six business days after receiving and checking the returned item.
How much will I receive for a refund?
You’ll be refunded the amount you paid minus 30% of the MSRP which shall be deducted as a restocking fee. For example, if the MSRP is $100, we will refund you $70. If the item is returned without its complete original packaging (original box, foam padding, etc.), an additional 10% packing fee will apply.
Who can I contact, if I have questions about refunds or warranties?
If you have any questions, Please contact us at email@example.com.