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Pre-orders & buyer's assistance


Here at HiFiGO, we hope that you're just as excited as we are about the latest products, the best headphones, headphone amplifiers, and portable music players. 

What Is Pre-Ordering?

Pre-Ordering is placing an order for a product that hasn't been officially released yet, But will launch soon at a specified date.

Pre-orders are offered on some selected products and merchandise. This offer allows you to pre-order a certain item early before it's release and having it automatically delivered to you immediately after it's release.

Why would I want to Pre-order?


  • First, When you pre-order a certain product through HiFiGo online store, you reserve an item for yourself in advance before its official release, you don't have to worry about your desired item selling out.
  • Second, avoiding release day slow-downs.
  • Third, When you pre-order a certain item. We can guarantee that we will ship it on the same day it reaches our store. Making us sure that you will be one of the first few who will have it before anybody else.
  • Fourth, taking advantage of our Pre-order Price Guarantee. 


Please be aware that due to the nature of our industry, estimated shipping and availability dates may be subject to change at any time. Companies sometimes push back the launch dates of new products for various reasons. These unusual happenings are beyond our control.

HiFiGo will not be held liable for delays in shipping due to these changes, and will notify you immediately regarding any changes. Please keep that in mind before pre-ordering.

You will be charged for the full price of the item at the checkout page. The total price on the checkout page is the final amount that you have to pay to successfully place your pre-order. You will not be charged for anything else later on.

If you'd like to cancel your pre-order and it hasn't been shipped yet, please contact us here, and we will assist you immediately.

Buyer's assistance program: 

We are always seeking to help of our customers, If there is any product that is not available on our website, please do not hesitate to contact us at support@hifigo.com and our team will help acquire it for you from the best local retail stores at the best prices. All our products are 100% authentic and covered by a genuine warranty.