You have to visit your nearest hospital or ear specialist to get your ear sample made.
For this, an ear specialist will first confirm that there is no wound in your ear canal and then pour ice-cold ear printing material(usually wax) into your ear canal. In a few minutes, your ear mold will be ready and they will provide you the sample. Please note that you can also get a digital copy of your ear mold and mail us that too it will speed up the process.
Detailed Guide here : https://hifigo.com/pages/your-guide-to-customized-iems-with-hifigo.
Some IEMs is only accepted with the pattern on the faceplate customized. Pls refer to the descriptions on the product page.
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