Dunu, a premium earphone brand based in china very famous for its premium quality earphones, with Dunu Dk4001 as a worldwide famous IEM, has released a whole new IEM.
The Dunu Luna, is developed keeping moon landing 50 years ago as a design center.
Design Inspired by Moon Landing 50 year's Ago:-
The Dunu Luna is designed with a circular, concave faceplate design, which looks like a physical representation of the changing albedo of the moon's surface across each moon phase.
The inner facet of the earphone shell preserves distinct lines, creating natural contour similar to the topography over the moon's surface.
The entire design looks like Moon's surface, The design is created while giving the tribute to the first moon landing 50 years ago.
Beryllium Moving Coil driver for that reference level sound:-
The Dunu Luna is powered by Beryllium moving coil driver unit which provides reference level sound signature with deep and natural imaging, smooth and natural level details with maximum extensions at the lower and higher-end.
Diaphragm made of beryllium unit has extremely high stiffness, It can greatly reduce distortion.also, it is very light in weight, which helps to get better dynamic and transient response, It improves the sound quality greatly, and has lower impedance and better sensitivity making it easier to drive.
Dunu has used space-grade materials like grade 5 titanium alloy coating over the beryllium drivers to bring out natural timbre without any colorful mixture by the driver.
The pure Beryllium moving-coil diaphragm creates top-level sound, with a wide soundstage, excellent resolution and depth while maintaining a natural and lush sound experience.
The technology has been developed for the past three years working day and night to provide its consumers professional-grade reference level sound output.
Ergonomic Design for that comfortable Fit:-
The Dunu Luna, along with its premium alloy build shells, has an ergonomic design which provides a comfortable fit for long listening sessions, it is so lightweight and ergonomic that you will forget that it is even there in your ears.
Fit is very comfortable and easy on the ears.
Spinfit Eartips Included In The Box:-
It comes with 3 pairs of spinfit eartips included in the box, which ensures a good and comfortable fit.
QUESTIONS & ANSWERS
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- All items will be shipped out from China within 1~ 3 days after payment except prominent note on the page. If we cannot, we will let you know new shipping date at once after the payment and cancellation is available if you cannot accept that.
- We could ship to all over the world through Pro service or regular Registered Air Mail with a tracking number.
- Express ( DHL/UPS/EMS/Aramex etc.) as a faster shipment option is available.
- Taxes may apply by some country law. Hifigo will be not responsible for the import tax. But we declare item at a lower cost usually, leave us a message with value if you want.
Lead-Time of Express
We will try our best always to chose the best way to ship out if you chose Express. Leadtime of Express is around 3-7days recently deponds on countries.
There will be additional charges around US$ 35 for remote area. If you are not sure about whether your area is remote, write us for promopt reply.
Lead-Time of Pro service
We are sure the Pro service is always reliable and you don't need to worry package lost . The current leadtime for your reference is normal leadtime plus 7-14 days.
Free shipping by Registered Airmail service
We have to stop the normal registered airmail service at many countries because the leadtime is not steady and it may be more than 5weeks , our audiophiles cannot wait so long time.
Q: When will you ship out the cargoes after payment?
A: Within 1 - 3 days except prominent note on the page for pre-sale items. If we cannot ship out in 1~ 3 days, we will let you know new shipping date at once and cancellation is available if you cannot accept that.
Q: I got a shipping confirmation and tracking number. Why don’t I have tracking information listed immediately?
A: Since shipping process involves multiple steps of coordination between internal and external parties, it doesn’t happen instantly. Usually tracking information will be listed on the next day of shipping confirm notification email/SMS.
Q: Why tracking information is not updated for a long time?
A: Usually it is on the way to your local country, pls be patient. If it is not updated a few days after arriving in your country, pls try to contact us or the carrier for additional information.
Any other questions, feel free to contact us firstname.lastname@example.org
Hifigo offers 1 year warranty for Consumer Electronic products and so on. Should your product prove to be defective for non-artificial reasons within 1 year from the date of arrival, you can send the defective items back or unit for free repair. Hifigo will be in charge of the maintenance handling fees and replacement charges for defective components found to be defective due to manufacturer’s defect. (this free repair rule does not apply to motherboard & screen).
This warranty extends only to personal use & does not extend to any product that has been used for commercial use, rental use, or use which is not intended. There are no warranties other than expressly set forth herein.
THE WARRANTY DOES NOT APPLY TO THE FOLLOWING
- Damage due to accident, dis-assemble, waterlogmisuse, abuse, alterations or vandalism.
- Improper or inadequate maintenance.
- Unauthorized modification or commercial use.
- Damage in return transit.
- Unsupervised use by children under 18 years of age.
For the warranty details regarding other goods, please refer to the manufacturer’s original enclosed instruction manual.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.Please email our customer service email@example.com with your order number and your specific inquiries. Please describe your problems that you encountered with as details as you can.
Returns or Exchange
Can I cancel an order?
Can I return the product that I don’t like and get refund?
Some items may be returned for either money back or exchange subject to the following conditions. Our policy is within 7days after receiving according to the tracking record. If 7 days after receiving have gone , unfortunately we can’t offer you a refund or exchange.
- Any item returned must be complete with all accessories, hardware, manuals or instructions, and in the same "new" condition as when it was when shipped to you. Please send us the photos or videos of it.
- Any item returned incomplete or with physical damage such as scratches etc., excessive signs of use or abuse will not be accepted for return.
- Any item returned will be evaluated upon receipt. Of course, we cannot give refunds on defective merchandise resulting from mishandling, misuse, tampering or improper use.
Can I exchange product I ordered?
- Products must in “Good Condition” with no damaged in any way.
- To exchange a product, the product must be available to purchase on Hifigo.com and its price must be higher or equal to the original order amount.
- The customer will have to pay the difference in price if s/he selects a product of a higher price.
- If you have purchased any items with any discount offered by a joint promotion or other promotional activities but the discount offer has expired at the time of the exchange, the discount shall not be taken into account. Discounts offered by companies other than Hifigo shall be dealt with in accordance with the terms and conditions of the relevant companies.
What’s the normal process of cancel, return or refund ?
Which kind of product can be returned and refunded?
When do items need to be returned by?
No later than 7 days after receiving the product (according to tracking record)
Where do items need to be returned to?
When can i get refund for my product?
How much can I get for refund?
Who will be responsible for the shipping back fee?
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. To provide you with the best shopping experience, we will try our best to choose the best shipping method to you. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.