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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://hifigo.com/ (the “Website”).

We are glad that you have decided to shop at hifigo.com. The protection of your personal data is of the highest priority for HiFiGo. We respect your privacy and are fully committed to preserving your privacy and your personal information online. This page explains how we collect, use, and protect the information that you provide to us. We aim to give you as much control as possible over your personal information.

You have the complete freedom of deciding whether or not you wish to make such data voluntarily available to us, for example during the course of any registration, subscription, or the like. An exception to this rule is when prior consent cannot be obtained for practical reasons and the processing of data is required and permitted by law. 

Information That We Collect:

When you visit the Website, we may automatically collect certain information about your device, including information about your web browser, IP address, operating system, date and time of access, Websites from which the user’ system reaches our website, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, the services and functions used on our website, and information about how you interact with the website. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the website.

Additionally, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you. This information may include name, address, billing address, shipping address, phone numbers, email address, PayPal account information, credit card, and payment information, and other personal information. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information:

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the website.

More detailed information about the function of Google Analytics and the terms of use and privacy policy relevant to this service can be found under http://www.google.com/analytics/terms/gb.html and https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information that we may receive, or to otherwise protect our rights.

Links to external social network services such as Facebook, Google+, YouTube, Instagram, Pinterest, and Twitter are embedded on our website. The responsibility for the services of these social network services lies under the operators of these services. 

For further information regarding the collection of data, further processing and use by the respective social media service, see the privacy rules of the relevant service. More detailed information can be found here:

Facebook: https://www.facebook.com/about/privacy/

Instagram: https://www.instagram.com/about/legal/privacy/

Pinterest: https://about.pinterest.com/en/privacy-policy

YouTube: https://www.google.de/intl/en/policies/privacy/

Twitter: https://twitter.com/privacy

 Under the above-mentioned links, you will also find information regarding the protection of your privacy and your rights concerning the processing of your data by the respective social network service.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by visiting the following links:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.

Data Retention

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

By using our website you consent to our collection and use of your personal information as described in this Policy. We may update this privacy policy periodically to reflect, for example, changes done to our practices or for other operational, legal, or administrative reasons. We reserve the right to change this privacy policy at our discretion and at any time.

When we make changes to our privacy policy, we will post the updated changes on our website, Your continued use of our website following the posting of changes constitutes your acceptance of such changes.


Contact Us

If you have any comments or questions regarding this Privacy Policy or the processing of your data, how we collect and use your information, your choices, and rights, or if you would like to make a complaint, please do not hesitate to contact us by e-mail at support@hifigo.com