Pre-sale Note: E10 version will be shipped around October 25-30th. if you don't mind, you can order it first.
1DD+4BA drivers each side
1x10mm dual magnets dynamic driver for low frequency + 2x 30095 balanced armature drivers for highs + 2x50060 balanced armature drivers for mids featured on KZ E10 deliver us a rich sense of quality, full of vocals, pure listening experience.
Stylish design & stable & comfortable wear experience
KZ true wireless earphones E10 opts the ear hook design which is applied on their professional HIFI earphones usually but with 3D silicone material bring us stable and comfortable wear experience. Resin Metal Case and Innovative Earhook. Like fine art, E10 perfectly combines metal and resin to present a soft hard luxury look. The special ear hook offers a secure fit and is widely applicable to various scenarios, no more worry about falling off
The wireless earbuds KZ E10 make use of Bluetooth 5.0 wireless technology and include support for the likes of aptX and AAC, and this was noticeable in the music we heard, which was crisp and clear.
Qualcomm QCC3020 Chip with Fast & Stable connection
QCC3020 featured on KZ true wireless earphones E10, an entry-level flash programmable Bluetooth Audio SoC based on an extremely low power architecture, increases performance by bringing a faster transmission, stronger anti-interference, and a more stable connection.
Low Latency for a smooth experience
A high-speed signal transmission results in lower latency on KZ E10 that allows you to enjoy your favorite videos and live shows with a stable connection. No more hassle to connect your E10 with smartphones. Simply take out the earbuds from the charging case and they will be automatically paired up right away.
Smart Touch&Auto Instant Comparing.
Born to offer the easiest operation, the earbuds are auto-pairing once pulled out from the charging case. Simply take it out and hit on Bluetooth list and pair. The touch control function will release you from the pain of pressing buttons again and again. It can do all the functions with a simple touch
All You Want Is It.
KZ E10 true wireless earbuds will fulfill all your fantasy and needs about Bluetooth earphones. Ergonomic skin-friendly silicone ear hanger design makes it fit in your ear securely. Built-in dual mic, CVC+DSP dual-microphone noise reduction, Bluetooth 5.0 and everything you need. Come with a 12-month warranty provides a worry-free purchase.
Hybrid technology configuration brings innovation to sound quality
1 dynamic+4 balanced armature，destined E10 positioning non-entry level plaything
E10, one side 10mm double magnetic dynamic + two 30095 high frequency balanced armature + two high-end configurations of 50060 medium frequency balanced armature. Compared with single dynamic or single balanced armature products on the market, it has a magnitude improvement in sound quality.
E10 carries different specifications of voice units in bass frequency, Mid-frequency, high frequency, ultra-high frequency, fine frequency division processing, and then shows professional-level sound quality.
Six-layer immersion gold PCB component main control board
30095 High frequency
10mm double magnetic dynamic
3020 Qualcomm chip
We never compromise on sound quality.
Sound unit size far exceeding that of competing products of the same kind
The larger the dynamic unit size, the easier it is to reflect better sound quality. Compared with the 6mm dynamic unit used in wireless Bluetooth on the market, the E10 is equipped with a "10mm double magnetic dynamic" with a larger diaphragm and a larger volume of magnet energy. The powerful output wide range can effectively compatible the high, medium and low tri-band. Compared with small-sized dynamic unit, it has overwhelming advantages in sensitivity, dynamic response, sound field and analytical force.
Light luxury process combining metal and resin
High-order tws headphones are extremely difficult to produce, and the process of integrating different materials into the earphone cavity is even more difficult. Therefore, the Bluetooth earphone cavity with metal splicing is rare on the market.
E10 is like a delicate work of art. Whether it is worn in the ear or in the hand, the light from every angle shines brightly.
APTX lossless audio transmission technology brings qualitative improvement to sound signal transmission
In the field of wireless audio transmission, the SBC protocol is the basic standard for transmission.
The Apt-X lossless technology has better transmission performance, higher transmission rate, and has a key improvement effect on the transmission of sound signals.
The Apt-X connection is more stable, with lower latency and faster and longer transmission.
Built-in dual microphone,CVC+DSP dual microphone intelligent noise reduction.
CVC + DSP dual-microphone intelligent noise reduction function, can achieve active noise reduction in the call. When talking in a noisy environment, one of the microphones collects and filters the noise in the environment to keep the call as clear as possible.
Innovative ergonomic earhook design for convenience in all types of use
Soft and skin-friendly silicone ear hanger can effectively improve the easy drop problem of conventional Bluetooth headset wear. It is widely applicable to various scenarios, providing stable and comfortable wear in running, boxing, vigorous sports and other scenarios.
User-friendly operation experience
After completing the first connection, each time you just need to open the charging compartment cover, the headset will automatically connect back to the phone and pick it up. Simple fingerprint touch operation makes it easy to achieve multi-function with one touch.
1 dynamic+4 balanced armature drivers
Bluetooth version : V5.0
Bluetooth chip : QCC3020
Earphone battery capacity : 30mA
Charging cabin battery capacity : 1100mA
Earphone charging time: ≤2.5h
Charging cabin charging time : ≤ 4h
Earphone running time: ≈3-5h
Charging cabin standby time: ≈100 days
Bluetooth range : 15m
QUESTIONS & ANSWERS
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Please Track Your Order with Tracking Number
- All items will be shipped out within 1~ 3 days after payment except prominent note on the page for pre-sale items. If we cannot, we will let you know new shipping date at once after the payment and cancellation is available if you cannot accept that.
- We ship all items at free charges through Registered Air Mail with a tracking number except you choose others.
- DHL/UPS/EMS as a faster shipment option with additional charge is available.
- All the parcels will be shipped to the buyer’s address provided in the order. If you change the shipping address, it's better to cancel the order and place a new order with new shipping address for your security.
- Taxes may apply by some country law. Hifigo will be not responsible for the import tax. But we could declare item at a reasonable lower cost if you wish. If the declared value isn't accepted by your Custom finally, you have to pay the extra tax.
Delivery Lead-Time for Express Service
If you chose Express service with extra charges which is US$20-25 usually, it will be shipped out by DHL or EMS (eg. 3-5days to the US or Europe, 3-4 days to Japan, 5-7days to Russia by EMS etc.) Pls note: There will be additional charges around US$ 35 for remote area. If you are not sure about whether your area is remote, write us for promopt reply.
Delivery Lead-Time for Free shipping
Q: When will you ship out the cargoes after payment?
A: Within 1 - 3 days except prominent note on the page for pre-sale items. If we cannot ship out in 1~ 3 days, we will let you know new shipping date at once and cancellation is available if you cannot accept that.
Q: I got a shipping confirmation and tracking number. Why don’t I have tracking information listed immediately?
A: Since shipping process involves multiple steps of coordination between internal and external parties, it doesn’t happen instantly. Usually tracking information will be listed on the next day of shipping confirm notification email/SMS.
Q: Why tracking information is not updated for a long time?
A: Usually it is on the way to your local country, pls be patient. If it is not updated a few days after arriving in your country, pls try to contact us or the carrier for additional information.
Any other questions, feel free to contact us email@example.com
Hifigo offers 1 year warranty for Consumer Electronic products and so on. Should your product prove to be defective for non-artificial reasons within 1 year from the date of arrival, you can send the defective items back or unit for free repair. Hifigo will be in charge of the maintenance handling fees and replacement charges for defective components found to be defective due to manufacturer’s defect. (this free repair rule does not apply to motherboard & screen).
This warranty extends only to personal use & does not extend to any product that has been used for commercial use, rental use, or use which is not intended. There are no warranties other than expressly set forth herein. This warranty is not transferable.
THE WARRANTY DOES NOT APPLY TO THE FOLLOWING
- Damage due to accident, dis-assemble, waterlogmisuse, abuse, alterations or vandalism.
- Improper or inadequate maintenance.
- Unauthorized modification or commercial use.
- Damage in return transit.
- Unsupervised use by children under 18 years of age.
For the warranty details regarding other goods, please refer to the manufacturer’s original enclosed instruction manual.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.Please email our customer service Hifigovip@gmail.com with your order number and your specific inquiries. Please describe your problems that you encountered with as details as you can.
Returns or Exchange
Can I cancel an order?
Can I return the product that I don’t like and get refund?
Some items may be returned for either money back or exchange subject to the following conditions. Our policy is within 7days after receiving according to the tracking record. If 7 days after receiving have gone , unfortunately we can’t offer you a refund or exchange.
- Any item returned must be complete with all accessories, hardware, manuals or instructions, and in the same "new" condition as when it was when shipped to you. Please send us the photos or videos of it.
- Any item returned incomplete or with physical damage such as scratches etc., excessive signs of use or abuse will not be accepted for return.
- Any item returned will be evaluated upon receipt. Of course, we cannot give refunds on defective merchandise resulting from mishandling, misuse, tampering or improper use.
Can I exchange product I ordered?
- Products must in “Good Condition” with no damaged in any way.
- To exchange a product, the product must be available to purchase on Hifigo.com and its price must be higher or equal to the original order amount.
- The customer will have to pay the difference in price if s/he selects a product of a higher price.
- If you have purchased any items with any discount offered by a joint promotion or other promotional activities but the discount offer has expired at the time of the exchange, the discount shall not be taken into account. Discounts offered by companies other than Hifigo shall be dealt with in accordance with the terms and conditions of the relevant companies.
What’s the normal process of cancel, return or refund ?
Which kind of product can be returned and refunded?
When do items need to be returned by?
No later than 7 days after receiving the product (according to tracking record)
Where do items need to be returned to?
When can i get refund for my product?
How much can I get for refund?
Who will be responsible for the shipping back fee?
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. To provide you with the best shopping experience, we will try our best to choose the best shipping method to you. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.