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FiiO M9 HIFI HIFI Bluetooth Portable High-Resolution Audio Player

by HiFiGo
Save 3%
Original price $309.00
Current price $299.99
SKU H000640
Description
Reviews
Q&A
Shipping
Warranty
Features:
Special features:  LDAC,HWA,Gesture operation,WiFi Streaming,RGB indicator for different formats,Bi-directional Bluetooth,8-layer HDI PCB
User interface:  Customized / FiiO Music
Chips used: SoC:  Samsung Exynos 7270,DAC: AK4490EN*2,FPGA:A3P030,LPF:OPA1612,BUF:OPA1622*2 Bluetooth chip:SAMSUNG S5N5C10B01-6330
Bluetooth transmit:  LDAC/aptX/aptX HD/SBC(Available when playing on M9 or using M9 as USB DAC)
Bluetooth receive:  SBC/LDAC to be supported
WiFi:  2.4G,WiFi transmission supported

M9-shuiyin_01M9-shuiyin_02M9-shuiyin_03M9-shuiyin_04M9-shuiyin_05M9-shuiyin_06M9-shuiyin_07M9-shuiyin_08M9-shuiyin_09M9-shuiyin_10M9-shuiyin_11M9-shuiyin_12M9-shuiyin_13M9-shuiyin_14M9-shuiyin_15M9-shuiyin_16M9-shuiyin_17

Main Unit
Name / Model No. M9 Operating System Customized
CPU model Exynos 7270 14nm No. of cores 2
CPU operating frequency 1GHz DAC AK4490EN×2
Keyboard Virtual QWERTY keyboard Input method Multi-touch screen
Special features LDAC,HWA,Gesture operation,WiFi Streaming,RGB indicator for different formats,Bi-directional Bluetooth,8-layer HDI PCB User interface Customized/FiiO Music
Chips used SoC: Samsung Exynos 7270,DAC:AK4490EN*2,FPGA:A3P030,LPF:OPA1612,BUF:OPA1622*2
Bluetooth chip:SAMSUNG S5N5C10B01-6330
Connectivity
WiFi 2.4G,WiFi transmission supported Bluetooth 4.2
USB TYPE C Two-way USB2.0 Bluetooth transmit LDAC/aptX/aptX HD/SBC(Available when playing on M9 or using M9 as USB DAC)
HWA(LHDC) Available when playing on M9 or using M9 as USB DAC Bluetooth receive SBC/LDAC to be supported
AirPlay To be supported DLNA Supports Windows for now, will support more in the future
FLYLINK To be supported    
Display screen
Display size 3.2 inches Number of colours 16M
Display type LG IPS screen Viewable angle Full-view
Resolution 480×800 Pixel density(PPI) 292
Touchscreen 5-finger multi-touch    
Storage
RAM 768MB ROM 4GB
Storage expansion type Micro SD card ROM available to user 2GB
Maximum storage expansion Theoretically 2TB (only one micro SD card slot)    
Buttons and ports
Buttons Physical button+Side volume scroll+Touch screen Button customization N/A
Headphone out (PO) 3.5 mm headphone jack+2.5mm balanced headphone jack USB Two-way TYPE C USB2.0(Charging/Data transmisson/USB DAC/USB Audio)
Line out (LO) 3.5 mm port(shared PO) SPDIF output 3.5mm port(shared PO)
General
Color Silver(might have more colors coming out) Dimensions 60mm*106mm*13.3mm
Weight about 133g Volume control 120 steps +/- button control
Recommended headphone impedance 16~300Ω Equalizer 10-band EQ (±6dB), 9 presets+custom preset
Treble control N/A Bass boost N/A
Balance control ±5dB Gain control L/H
USB DAC Asynchronous 192kHz/32bit USB Audio DSD64/128,DoP/D2P
Power specifications
USB power adapter DC 5V/2A recommended Battery capacity 2350mAh Li-polymer battery
Charging indication Large charging icon shows on display when it's off, small charging icon shows on upper right of display when it's on Charging time <2h(DC5V/2A)
Battery indication Yes (accurate battery % readings) Deep sleep time 45 days
Battery Life & Test Conditions
3.5mm headphone output:>10h
Volume 46 Load M3 open earbuds (27 Ω)
Screen OFF Test File MP3 44.1kHz/16bit
EQ OFF    
2.5mm balanced output:>9h
Volume 48 Load M3 open earbuds (27 Ω)
Screen OFF Test File MP3 44.1kHz/16bit
EQ OFF    
Bluetooth output:>30h(SBC)      
Volume 60 Load BTR1+FH1
Screen OFF Test File MP3 44.1kHz/16bit
Others
Firmware Upgrade Supports both via zip file and OTA Font size N/A
Firmware Upgrade Supported Third-party apps support Supports installation of APP(Spotify, Qobuz, Roon, Deezer) in the white list
Line output specifications
THD+N <0.002%(1kHz/10kΩ) SNR ≥117dB (A-weighted)
Frequency response 5Hz~80 kHz(-3dB) Noise floor <5uV
Channel separation >105dB Line level 2V
Headphone out specifications 1(3.5mm port)
Output power 1 ≥125mW(16Ω / THD+N<1%) Output impedance <2Ω
Output power 2 ≥170mW(32Ω /THD+N<1%) THD+N <0.002%(1kHz/32Ω)
Output power 3 ≥19mW(300Ω / THD+N<1%) Separation >72dB
Frequency response 5Hz~80 kHz(-3dB) Peak output voltage 6.5Vp-p
SNR ≥118dB (A-weighted) Noise floor <5uV
Headphone out specifications 2(2.5mm port)
Output power 1 ≥125mW(16Ω / THD+N<1%) Output impedance <2Ω
Output power 2 ≥195mW(32Ω /THD+N<1%,balanced turbo off)
≥220mW(32Ω /THD+N<1%,balanced turbo on)
THD+N <0.002%(1kHz/32Ω)
Output power 3 ≥24mW(300Ω / THD+N<1%,balanced turbo off)
≥77mW(300Ω / THD+N<1%,balanced turbo on)
Separation >98dB
Frequency response 5Hz~80 kHz(-3dB) Peak output voltage 7.07Vp-p
SNR ≥113dB (A-weighted) Noise floor <10uV
File format support
Lossless: DSD:DSD64,128(iso”“.dsf”,“.dff”)
APE(Fast): 192 kHz/24 bit
APE(Normal): 192 kHz/24 bit
APE (High): 192kHz/24 bit
APE (Extra High): 48kHz/24 bit
APE (Insane): 48kHz/24 bit
FLAC: 192 kHz/24 bit
WAV: 192 kHz/64 bit
Aiff:192 kHz/24 bit
Aif:192 kHz/24 bit
WMA Lossless: 96 kHz/24 bit
Apple Lossless: 192 kHz/24 bit
Lossless: MP3,OGG,WMA,AAC...

 

QUESTIONS & ANSWERS

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https://www.17track.net/en

 Shipping Policy

  1. All items will be shipped out from China within 1~ 3 days after payment except prominent note on the page. If we cannot, we will let you know new shipping date at once after the payment and cancellation is available if you cannot accept that. 
  2. We ship all items at free charges through Registered Air Mail with a tracking number except you choose others. 
  3. DHL/UPS/EMS  as a faster shipment option with additional charge is available. 
  4. Taxes may apply by some country law. Hifigo will be not responsible for the import tax. But we could declare item at a lower cost usually, leave us a message with value if you want. If the declared value isn't accepted by your Custom finally, you have to pay the extra tax. 

Delivery Lead-Time for Express Service

If you chose Express service with extra charges which is US$20-25 usually, it will be shipped out by DHL or EMS. Total shipping lead time from our warehouse to you as follows: 

America/Mexico/Canada or Europe : 4 - 6  days by DHL

Japan/ : 3 - 5 days by DHL/Direct Sagawa

Tailand/Singapore: 3 - 5 days

Korea: Special line 2 - 4 days 

Russia: 7 - 15  days by EMS  ( no battery ones, products with battery cannot shipped through EMS) 

South Africa :  4 - 6  days by DHL 

Pls note: 

  1. When your package ships via Express(DHL usually), we will send DHL agency tracking number first ( Yanwen usually) for the courier that delivers the package to DHL etc. Then, the DHL number will show on the same tracking website in 1-2 days, usually your package will be scheduled on flight to your country the same day after DHL number shown. 
  2. There will be additional charges around US$ 35 for remote area. If you are not sure about whether your area is remote, write us for promopt reply.   

Delivery Lead-Time of Free shipping by Registered Air Mail

North America

United States/ Mexico/ Canada: 8 - 15 days ( Dispatch by USPS, Bluetooth earphones approx. 20days ) 
Elsewhere of North America: 10 - 20 days 

Asia

Tailand:5 - 8 days
Japan:6 - 8 days ( Dispatch by Sagawa , usually you will get it in 2days after you could track it) 
Malaysia:5 - 8 days 
Korea: 8 - 12 days
Elsewhere of Asia: 10- 20 days 

Europe

Germany: 8 - 12 days
UK:8 - 12 days 
France:8 - 12 days 
Ukraine:8 - 12 days 
Italy main cities : 10 -14 days 
Elsewhere of European countries: 10 - 20 days 
Russia major cities: 15 - 25 days ( under US$300 order by post )
                                      10-15days ( above US$300 order by special railway Express line) 
Elsewhere of Russia: 20 - 30 days

Oceania

Australia:5 - 9 days
Elsewhere of Oceania: 10 - 20 days

Africa

14-35 days  

South America

Peru major cities:14-16 days 
Elsewhere of South America 15-25 days

Note: There may be exceptions to the delivery times presented here, depending on your location. Sometimes it delays due to the customs check or festival. 

Tracking FAQ

Q: When will you ship out the cargoes after payment? 

A: Within 1 - 3 days except prominent note on the page for pre-sale items. If we cannot ship out in 1~ 3 days, we will let you know new shipping date at once and cancellation is available if you cannot accept that. 

Q: I got a shipping confirmation and tracking number. Why don’t I have tracking information listed immediately?

A: Since shipping process involves multiple steps of coordination between internal and external parties, it doesn’t happen instantly. Usually tracking information will be listed on the next day of shipping confirm notification email/SMS.  

Q: Why tracking information is not updated for a long time? 

A: Usually it is on the way to your local country, pls be patient. If it is not updated a few days after arriving in your country, pls try to contact us or the carrier for additional information. 

Any other questions, feel free to contact us  support@hifigo.com 

 

Warranty

Hifigo offers 1 year warranty for Consumer Electronic products and so on. Should your product prove to be defective for non-artificial reasons within 1 year from the date of arrival, you can send the defective items back or unit for free repair. Hifigo will be in charge of the maintenance handling fees and replacement charges for defective components found to be defective due to manufacturer’s defect. (this free repair rule does not apply to motherboard & screen).

This warranty extends only to personal use & does not extend to any product that has been used for commercial use, rental use, or use which is not intended. There are no warranties other than expressly set forth herein. This warranty is not transferable.

THE WARRANTY DOES NOT APPLY TO THE FOLLOWING

  • Damage due to accident, dis-assemble, waterlogmisuse, abuse, alterations or vandalism.
  • Improper or inadequate maintenance.
  • Unauthorized modification or commercial use. 
  • Damage in return transit.
  • Unsupervised use by children under 18 years of age.

For the warranty details regarding other goods, please refer to the manufacturer’s original enclosed instruction manual.

Hifigo is not responsible in any way for damages, losses or inconveniences caused by equipment failure or by user negligence, abuse, or use not in accordance with the ‘User Guide’ or any additional safety, use, or warnings included in the product materials. Furthermore, Hifigo is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Please email our customer service support@hifigo.com with your order number and your specific inquiries. Please describe your problems that you encountered with as details as you can.

Returns or Exchange

Can I cancel an order? 

Non- customized order can be cancelled without restocking fee if the product has not been shipped. For customized order, it is not accept for cancellanation after 24 hours you have placed an order. Hope you could understand that we will start production for your customized order once we receive your order in 24 hours.

Can I return the product that I don’t like and get refund?

Some items may be returned for either money back or exchange subject to the following conditions. Our policy is within 7days after receiving according to the tracking record. If 7 days after receiving have gone , unfortunately we can’t offer you a refund or exchange.

  • Any item returned  must be complete with all accessories, hardware, manuals or instructions, and in the same "new" condition as when it was when shipped to you. Please send us the photos or videos of it. 
  • Any item returned incomplete or with physical damage such as scratches etc., excessive signs of use or abuse will not be accepted for return.
  • Any item returned will be evaluated upon receipt. Of course, we cannot give refunds on defective merchandise resulting from mishandling, misuse, tampering or improper use.

Can I exchange product I ordered? 

We offer exchange service if the items in following conditions. (*Except Non-refundable & Non-exchangeable items)
  • Products must in “Good Condition” with no damaged in any way.
  • To exchange a product, the product must be available to purchase on Hifigo.com and its price must be higher or equal to the original order amount.
  • The customer will have to pay the difference in price if s/he selects a product of a higher price.
  • If you have purchased any items with any discount offered by a joint promotion or other promotional activities but the discount offer has expired at the time of the exchange, the discount shall not be taken into account. Discounts offered by companies other than Hifigo shall be dealt with in accordance with the terms and conditions of the relevant companies.

What’s the normal process of cancel, return or refund ?

Please email our customer service hifigo@gmail.com with your order number and your specific inquiries. Please keep the product as original as possible and send us the photos or videos of it.

Which kind of product can be returned and refunded?

All cable/DAC/AMP/UIEM products are returnable if the product is in the same condition as when purchased. CIEM products cannot be returned. Defective products covered under warranty could be returned for servicing, but NOT for refund.

When do items need to be returned by?

No later than 7 days after receiving the product (according to tracking record)

Where do items need to be returned to?

For international shipping, to make your ship back easily, pls contact us and choose your convenience place to ship back to us. If you want to ship back to us, please contact us for our shipping address.

When can i get refund for my product?

We will refund you once we receive your order and after product checking, we will refund you within 3 working days.

How much can I get for refund?

We will charge you 30% of the MSRP for restocking fee and then refund you the rest of the money. For example, if the MSRP is $100, we will refund you $70. If the item is returned without its complete original packaging (original box, foam padding etc.), additional 10% packing fee will apply. 

Who will be responsible for the shipping back fee?

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  To provide you with the best shopping experience, we will try our best to choose the best shipping method to you. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.